Terms and Conditions

These conditions govern your access to and use of the Terre Haute Casino website, your player account, the games we offer, promotions, payment services, and related features. By registering, logging in, depositing, or otherwise using the platform, you agree to these site terms. This page sets out the main rules, rights, and responsibilities that apply when you use this site and its services.

Who may use the platform

Terre Haute Casino is intended for adults only. You must be of legal gambling age in your jurisdiction to register and play; where state law sets a minimum age of 21, you must be 21 or older. It is your responsibility to ensure online gambling is legal where you are located. We may restrict access from certain locations at any time, and availability of services may vary by state and region.

Creating and maintaining your account

When you create an account you must provide accurate, current, and complete information. Accounts must be registered in your legal name and used only by you. The number of accounts you may hold will be limited to the amount allowed by the operator. We may refuse, limit, or close accounts that violate these rules, appear to be duplicate accounts, or are used to circumvent limits. Keeping your account details up to date helps avoid delays with deposits and withdrawals.

Identity checks and verification

To comply with legal and safety requirements, Terre Haute Casino may ask you to verify your identity, age, address, or payment method ownership. Verification can include submitting government identification, proof of address, and copies of payment instruments. Verification requests must be completed promptly. Where checks are incomplete, we may restrict account activity, withhold funds, or suspend access until verification is satisfactory.

Use of your player account

You are responsible for maintaining the confidentiality of your login details and for all activity on your account. Do not share, sell, or transfer your account or credentials. If you suspect unauthorized access, notify support immediately. You remain responsible for any actions taken through your account until you report unauthorized use and follow any additional instructions from our team.

Deposits, withdrawals, and account balances

Payment methods, processing times, limits, and availability vary by method and by region. We accept major payment options, including American Express, Bank Wire Transfer, Bitcoin, MasterCard, and Visa. Balances may be held in Bitcoin or US dollars depending on the account options you choose. Withdrawal requests may be reviewed for verification and security checks and can be subject to limits and processing delays. Reasonable checks may be applied before funds are released.

Offers, bonus rules, and promotional details

Bonuses, free spins, and other promotions are subject to additional bonus terms in addition to these site terms. Common conditions that may apply include eligibility requirements, wagering requirements, time limits, game restrictions, and maximum conversion or withdrawal amounts. Offers are issued based on rated play or other qualifying actions, and rewards may be changed or withdrawn at any time. Always read the specific terms for any offer before claiming it; full details are available on our Bonus Terms page.

Game access, availability, and changes

We aim to provide a wide selection of slots, blackjack, roulette, video poker, craps, and live dealer games, but availability depends on device, geographic location, software provider, maintenance, and regulatory rules. Games, features, and promotions may be added, removed, suspended, or limited without prior notice. Some games will not feature progressive jackpots or tournament play. You may experience differences between desktop and mobile versions.

Fair play, prohibited behavior, and account misuse

You must not use the site for unlawful purposes, attempt to manipulate games, collude with other players, commit fraud, perform chargeback abuse, engage in bonus abuse, or submit false information. The use of unauthorized software, bots, or automated methods is prohibited. Accounts must not be used on behalf of another person. Conduct that undermines fair play or the integrity of our services may lead to restrictions or account closure.

When we may limit, suspend, or close accounts

If we reasonably suspect a breach of the rules, incomplete verification, fraudulent activity, misuse of bonuses, or suspicious transactions, we may refuse service, limit access, suspend account features, withhold promotions, freeze funds for review, or close accounts. Any action we take will be proportionate, and we will communicate the reasons where appropriate. We will return verified, lawful funds in line with applicable policies and regulatory obligations.

Errors, mistakes, and technical issues

From time to time there may be display errors, incorrect balances, pricing mistakes, game malfunctions, or interrupted sessions. When obvious errors occur, we reserve the right to correct them and to reverse or adjust affected transactions and balances. We will act reasonably to resolve problems and will communicate with affected players when practical.

Responsible play and player protection

Gambling should be treated as entertainment, not a way to make money. Terre Haute Casino promotes responsible play and provides tools and restrictions to help you manage activity, including deposit limits, session reminders, self-exclusion, and account cooling-off. If you need help, consult our Responsible Gaming page for resources and support options.

Ownership, intellectual property, and permitted use

The site design, branding, text, images, software, and other original materials are owned by Terre Haute Casino or licensed to the operator. You may view and use content for your personal, noncommercial use only. You may not copy, reproduce, republish, distribute, or commercially exploit site content without prior written permission.

Third-party providers, software, and payment partners

Certain games, payment services, and technical features are provided by third parties. These may include Bovada Gaming, Dragon Gaming, Genesis Gaming, Makitone Gaming, Qora, Real Time Gaming, Revolver Gaming, Rival Gaming, Spinomenal, Top Trend Gaming, and Woohoo Games. Third-party services are subject to their own availability, terms, and operational limits. We are not responsible for failures or delays caused by external providers.

Limitation of liability

To the maximum extent permitted by law, Terre Haute Casino is not liable for indirect, incidental, special, or consequential losses arising from use of the site, including losses caused by technical interruptions, user error, unsupported devices, third-party failures, force majeure events, or misuse of services. Liability for direct losses will be limited to the extent required by applicable law and the specific circumstances of the incident.

No guarantees — service provided "as is"

The website, games, and services are provided on an "as is" and "as available" basis. We do not guarantee uninterrupted access, instant payouts, or error-free operation at all times. We will, however, work to maintain reliable services and to correct issues when they occur.

Updates to these site terms

We may update these conditions from time to time. The latest version posted on the site will apply from the date it is published unless otherwise stated. Material changes will be notified to you through the site or other contact details where appropriate. You should review the terms periodically to stay informed.

Related policies you should read

These site terms work together with other important documents that govern your relationship with Terre Haute Casino. Please review our Privacy Policy, Responsible Gaming page, Bonus Terms, AML and KYC policy, and Cookie Policy for full details and specific rules.

Contacting support

If you have questions about these terms or your account, contact our support team. Live chat is available on the site, or you can email service@terrehautecasinos.com. You may also call General Support: 1-888-163-0000, or Casino: 1-866-134-1324. For general information about the site, see our homepage.

These conditions are intended to create clear expectations for how the Terre Haute Casino website, player accounts, games, and services work. Continued use of the platform indicates your acceptance of these rules, so please reach out to the support team if you need clarification or assistance.